Softline AG // Company // References

Transition to Electronic Software Delivery as the foundation of end-to-end software monetization solutions

Our customer offers a wide portfolio for the development of embedded systems for the global automotive and similar industries. Their success is based on high-quality, custom-fit products and services that make workflows increasingly flexible and efficient in an innovation-driven market. To ensure that they can deliver on this promise in the long term, it was time to accelerate and digitize their own processes. Softline consultants advised and supported him in the conception, implementation and operation of the self-service portal for electronic software sales.

The challenge

  • Postal dispatch of software
  • Long waiting times from purchase to receipt of software for customers located worldwide
  • Switch to digital distribution with additional internal embargo check
  • Design and concept of the entire customer portal analog to the corporate website

Our solution

  • Connection of Revenera's Electronic Software Delivery module to FlexNet Operations (FNO)
  • Consulting and solution implementation for programming own self-service solutions for registration of existing as well as new (trial) customers and management of protected downloads
  • Adaptation of the entire CSS for the customer portal
  • Implementation of web services for the embargo check

The highlights

  • Improved usability and customer satisfaction: customers can register for the customer portal at any time and receive software within minutes instead of weeks
  • Cost and time savings in sales and support
  • Raising the efficiency of Entitlement Management
  • Improvement of compliance control (embargo control)
  • In follow-up projects, Softline supports the migration of the licensing technology from FlexNet Publisher (FNP) to FlexNet Embedded (FNE)