Softline AG // Company // References // Change of the ID card management system

Change of the ID card management system

One of Germany's largest airports uses an ID card management system for the efficient and secure management of digital identities, but the vendor will soon be terminating support for the system. To ensure that it can continue to provide maximum security as a CRITIS operator, it wants to switch to a new system and is relying on Softline's expertise to realize the project.

The challenge

  • CRITIS operator with nearly 10 million passengers per year, 14,800 employees on the airport premises and approx. 1,900 of its own employees
  • End of support of the current vendor for managing users, their authorizations and system accesses
  • Urgent need to replace the old system
  • Need for an implementation partner to help deploy the desired smart ID solution Nexus PRIME

Our solution

  • Kickoff and requirements workshop (customer-specific use cases, workflows, and interfaces to other systems)
  • Creation of a detailed concept and functional specification
  • Customizing on the standard product Nexus Smart ID platform
  • Configuration, quality assurance and testing
  • Installation, system setup, integration into the customer environment
  • Software maintenance: update service and support service: 3rd level support
  • Training of users
  • Customer-specific documentation
  • Change request and feature request

The highlights

  • Meeting the highest requirements for internal information security
  • Secure issuance of IDs, their authorization and permissions
  • Cost reduction and efficiency increase through tool-based automated processes